FAQ & General information: Prague airport taxi
Q: How much in advance do I need to book Prague airport taxi?
A: We need 30 minutes notice for bookings by text message and phone. Email / online reservations are confirmed within 12 to 18 hours.
Q: How do I recognize a city center hotel?
A: City center hotel is located in Prague districts: 1, 2, 3, 5, 6, 7, exceptionally Prague 8 and 4.
Q: What hotels are the exceptions in Prague 8 and 4?
Corinthia towers, Vysehrad, Hilton Atrium, Holiday Inn congress center, Ibis Karlin, Inos, King Charles Boutique, Amadeus, Botel Racek, Pension Haler, Barcello, Vladar and more. Are you unsure if your hotel is central, write us an email.
Q: How do I recognize "123 Prague airport taxi" driver at the Prague airport?
A: Our drivers wait near EXIT / ENTRANCE "D" inside the arrival hall of the terminal, they hold sign with your name clearly displayed.
Q: What can I do if I can not locate the driver at the airport?
A: Call our hotline 00420 777 885 925. Our operator will help you locating the taxi driver.
Q: My flight is early / delayed, will the Prague airport taxi driver be at the Prague airport?
A: Yes. We track all arrivals online, thus early / delayed arrival is not a problem.
Q: How much extra do I have to pay when my flight is delayed?
A: Nothing.
Q: How long does the taxi driver wait at the arrivals hall?
A: Drivers wait 1 hour and 20 minutes since the plane landed.
Q: How do I pay?
A: Cash (EUR, USD, CZK and GBP) or credit / debit card to the driver on arrival. Major embosed credit/debit cards are accepted.
Q: Can I prepay Prague airport taxi?
Yes.
Q: I booked return Prague airport taxi. How do I get the discounted rate?
A: Discounted rate of a return Prague airport taxi apply only when paying all upfront on arrival. Otherwise you pay each way as if you booked one way transfer, thus you DO NOT RECEIVE DISCOUNT.
Q: I do not stay in Prague, can you take me somewhere else?
A: Yes. To cities within the Czech republic or European Union.
Q: Can you arrange a baby seat in taxi?
A: Yes. Let us know: approximate weight and age of child. One baby seat is free of charge. Extra baby seats are charged 350 CZK / 15 EUR per seat.
Q: I have large baggage, a pram, wheelchair, etc., can you provide a minibus or a station-vagon taxi?
A: Yes, minibus is provided free of charge for families with children, wheelchair users and handicapped passengers.
Q: Honeymoon in Prague! Can I get special welcome package on board when we arrive? Flowers, sekt, sweets, chocolate or a welcome card?
We offer variety of extras. Have a look on available upgrades
