FAQ & General information: Prague airport taxi
Q: How much in advance do I need to book Prague airport taxi?
A: We need 30 minutes notice for bookings by text message and phone. Email / online reservations are confirmed within 12 to 18 hours.
Q: How do I recognize a city center hotel?
A: City center hotel is located in Prague districts: as shown on the tariff zone map
Q: How do I recognize "123 Prague airport taxi" driver at the Prague airport?
A: Our drivers wait near EXIT / ENTRANCE "D" inside the arrival hall of the terminal, they hold sign with your name clearly displayed.
Q: What can I do if I can not locate the driver at the airport?
A: Call our hotline 00420 777 885 925. Our operator will help you locating the taxi driver.
Q: My flight is early / delayed, will the Prague airport taxi driver be at the Prague airport?
A: Yes. We track all arrivals online, thus early / delayed arrival is not a problem.
Q: How much extra do I have to pay when my flight is delayed?
A: Nothing.
Q: How long does the taxi driver wait at the arrivals hall?
A: Drivers wait 1 hour and 20 minutes since the plane landed.
Q: How do I pay?
A: Cash (EUR, USD, CZK and GBP) or credit / debit card to the driver on arrival. Major embosed credit/debit cards are accepted.
Q: Can I prepay Prague airport taxi?
Yes.
Q: I booked return Prague airport taxi. How do I get the discounted rate?
A: Discounted rate of a return Prague airport taxi apply only when paying all upfront on arrival. Otherwise you pay each way as if you booked one way transfer, thus you DO NOT RECEIVE DISCOUNT.
Q: I do not stay in Prague, can you take me somewhere else?
A: Yes. To cities within the Czech republic or European Union.
Q: Can you arrange a baby seat in taxi?
A: Yes. Let us know: approximate weight and age of child. Baby seats are free of charge.
Q: I have large baggage, a pram, wheelchair, etc., can you provide a minibus or a station-vagon taxi?
A: Yes, minibus is provided free of charge for families with children, wheelchair users and handicapped passengers.
Q: Honeymoon in Prague! Can I get special welcome package on board when we arrive? Flowers, sekt, sweets, chocolate or a welcome card?
We offer variety of extras. Have a look on available upgrades
